FAQs
Interested in joining us for a class? We got you, Mama. Here is everything you need to know.
Stroller based programs
Can I try a class before I join?
Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
While you can absolutely just show up, we would prefer you pre-register. By registering, you ensure you get details about where to meet us and what to expect.
What do I need to bring to class
For you: water, a yoga mat or towel/blanket, sunscreen, and comfortable exercise shoes and clothing.
For your littles: snacks, toys, diaper bag essentials, and any type of stroller.
I just had a baby, when can I join stroller classes?
You can begin attending class with your doctor's clearance to begin exercising, typically after your six week postpartum appointment. See you there, mama!
Can I attend classes if I am pregnant?
Absolutely! We encourage expectant moms to continue to exercise throughout their pregnancies as long as everything has been approved by their physician. We can modify any exercise that poses a challenge as you progress through your pregnancy.
FIT4MOM® recommends you obtain your doctor’s approval prior to beginning any exercise program. If pregnant, please speak with your physician before your first day.
How will I know if the class location has changed due to weather?
In case of inclement weather, outdoor class locations may change. Pre-enroll for classes to be emailed with last minute weather location changes or cancellations. Our instructors also do their best to contact pre-enrolled moms to make sure they have the most up to date information.
Do I need to be a runner to attend these classes?
Absolutely not! FIT4MOM is for moms of all fitness levels. We meet for a warm up, then power walk or jog to each exercise station. You exercise at the pace you feel most comfortable.
At what age can my baby be in a jogging stroller?
As a general guideline, when your baby can hold his/her head up, he/she can ride in a jogging stroller. But, we suggest that you follow your own stroller manufacturer’s guidelines. You can use a head roll and bolster to make your baby even more secure. With shock absorbers and recline features, the age can be quite young.
Do I need a jogging stroller for the workout?
Jogging strollers are not required. As long as the stroller is sturdy, not prone to tipping and all children can be safely strapped into their seats for the duration of class, it will work just fine!
What happens if my baby doesn't like being in the stroller, gets fussy or I need to feed them?
Our classes are designed to keep the kids moving and engaged by incorporating songs and various props (bubbles, scarves, etc.) to keep them engaged. With that said, if you need to change, nurse or console your baby, please do so - remember, you are in good company.
Our Village
What is FIT4MOM Our Village Events & Playgroups?
As moms, we understand that life is about finding balance while nurturing our minds, bodies and spirits. Our FIT4MOM Our Village Events and Playgroups was created with this aspiration in mind. By becoming a member, you will build a tight community of moms to share advice, tips and most importantly, laughter. Support and connect with other moms through:
WEEKLY innovative & creative playgroups - fun for baby
MONTHLY entertaining Moms' Nights Out - this is your time
MONTHLY Mommy and Me play dates- get your kids involved in fun activities, special events for showers, births, meal trains, etc., for our members, "Moms with a Mission" activities to help better the community where you live and play. Join us and make a difference.
**You do NOT have to be a member of FIT4MOM to join the FIT4MOM Weekly Playgroup. All moms are welcome!
What if I need to cancel my membership?
A 30-day notice is required to cancel your membership. A copy of this policy can be found in your membership agreement. Contact a FIT4MOM West Orlando Staff Member if you have additional questions or you'd like to cancel.
Our Membership
What does my membership include?
Your membership includes access to classes at any of the FIT4MOM West Orlando locations as well as a resistance band to utilize during class.. We offer an Unlimited membership as well as a Lite- One Class Per Week membership. Both of these memberships include access to FIT4MOM On Demand virtual workout classes.
Membership also includes being a member in our members only Facebook group, weekly playgroups, monthly Moms’ Night Outs and more!
Can I bring family or friends who are visiting to class with me?
Visitors are welcome to come to class FREE of charge! If you have an extended stay guest who will participate longer than one week, they will be subject to a $10 per class charge. All visitors must sign our waiver in order to participate.
How do I place my membership on hold?
Email westorlando@fit4mom.com to change the status of your membership. All requests need to be received in writing 14 business days before the next payment is due. Once payment processes there are no refunds.
Memberships can be placed on hold for up to 3 months with the minimum hold being 1 month. Our system auto prorates payments so no paid membership is lost.
Expecting moms automatically go on hold once their baby is born and we release the hold once they are ready to start working out again.
When can I place my membership on hold or cancel it?
Holds can start any day of your billing cycle. Our system auto-prorates your membership upon release of your hold. There are no refunds on dues once payment has been paid. To avoid payment, all requests need to be received in writing 14 business days before the next payment is due.
How do I change my return date on my hold?
You can return from your hold on any day of the month. You need to email westorlando@fit4mom.com or contact a FIT4MOM West Orlando Staff Member at least 24 hours prior to your return. If you attend class without advanced notice your credit card on file may be charged the drop-in rate of $15/class.
What is the fee to place a membership on hold?
There is a $25 fee to place your membership on hold. Memberships can be placed on hold for up to 3 months.
Exceptions to hold fee include new moms that haven't been cleared to return to workout yet and moms with long term injuries.
Can I attend classes when my membership is on hold?
When your membership is on hold you can attend classes at the drop-in rate of $15/class. Your credit card on file will be charged automatically.
What is the enrollment fee for a membership?
There is a $50 enrollment fee for all new monthly memberships. If you sign up for membership on the first day of class you pay a $25 enrollment fee.
If you cancel your membership and then wish to rejoin, you pay a $25 reactivation fee to rejoin.
Members who transfer to us from another franchise outside will be charged a $25 enrollment fee.
How do I update my credit card on file?
To update your credit card on file:
Log into your Pike13 account
Below your profile photo you will see a list of options
Click on "Payment Methods"
Update the information
Click “Save”
Be sure to delete the old credit card on file
If your monthly dues payment fails and you do not respond to our emails to update your credit card info, your membership will be cancelled.
Click here https://fit4mom-westorlando.pike13.com/ for our Pike13 website.
Who do I contact with questions about my membership?
If you ever have any questions on your membership, you can email westorlando@fit4mom.com or call/text us at 407-490-2933
Is my membership transferable to another FIT4MOM location?
Unfortunately not. Since prices & policies are subject to change by location, memberships are only valid for the franchise where they were purchased.
If you move to an area outside of our franchise, you will need to cancel your current membership with us and sign up for a membership at the new franchise. We would be happy to put you in contact with the franchisee where you are moving to and let them know you have a current FIT4MOM membership at another franchise.